Shipping and return policies for mostros
- Shipping Info
As we live in Spain, overseas buyers please allow 7/10 days for arrival. UK and European Union buyers will usually get their packages in about 3/5 days.
Important notice: Mail entering the United States from around the world may sometimes be affected by postal delays due to ongoing increased security measures. We ship from Spain so please expect longer shipping times. Thanks for your understanding.
We are always happy to combine shipping on multiple items.
All shipping is made through the reliable Spanish Mail, and all postage prices shown are for ordinary shipping. If you prefer registered mail, please let us know and we'll find out the cost for you.
We always like to upcycle envelopes and packaging materials, in a creative way. We think recycling is an important choice we all can make, and we would love that you appreciate this effort! So please expect our items to arrive perfectly packaged, in an eco-friendly way!
During our many years having mailed to the 5 continents, I have never had any issue with international customs charging for an item sent. However, please keep in mind that in the unlikely event of any local customs duty/tax, it must be paid by the recipient.
- Return Policy
If for some reason the item has arrived damaged, please contact us within 48 hours of receiving the package - we can always work something out.